Top 90 Customer Service RSS Feeds

1. The Help Scout Blog RSS Feed

RSS Feed helpscout.com/feed.xml   Follow RSS Website helpscout.com/blog
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. Help Scout develops Help Desk software and customer support tools.MORE Facebook Followers 4.9KTwitter Followers 12.3K Export RSS feeds list Get access to 250k active RSS feeds of news websites, blogs, magazines and podcasts with email contacts in 1500 niche categories. Get targeted RSS list in your niche at your fingertips. Email us the categories of RSS feeds you're interested in at anuj@feedspot.com Copy email. We'll share the list in an Excel spreadsheet or CSV format.Email us Export RSS List

2. Bill Quiseng RSS Feed

RSS Feed billquiseng.com/feed   Follow RSS Website billquiseng.com
This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Facebook Followers 18KTwitter Followers 25.9KInstagram Followers 288

3. Inside Customer Service - Toister Performance Solutions, Inc. Blog RSS Feed

RSS Feed feeds.feedburner.com/NextLev..   Follow RSS Website toistersolutions.com/blog
The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 
Twitter Followers 7.1K Since Dec 2007

4. Customers That Stick - Adam Toporek Blog RSS Feed

RSS Feed customersthatstick.com/feed   Follow RSS Website customersthatstick.com/blog
CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Facebook Followers 1.6KTwitter Followers 15.1K

5. Comm100 Blog RSS Feed

RSS Feed comm100.com/feed   Follow RSS Website comm100.com/blog
Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.MORE Facebook Followers 11.2KTwitter Followers 5.1K

6. ProProfs Blog RSS Feed

RSS Feed proprofsdesk.com/blog/feed   Follow RSS Website proprofsdesk.com/blog
ProProfs Help Desk blog is the best online resource for tips, best practices, guides, expert interviews & news articles about customer service.
Facebook Followers 24.2KTwitter Followers 5KInstagram Followers 285 Since Feb 2018

7. Provide Support Blog RSS Feed

RSS Feed providesupport.com/blog/feed   Follow RSS Website providesupport.com/blog
Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Facebook Followers 13.2KTwitter Followers 3.8K Since Jan 2012

8. CommBox Blog RSS Feed

RSS Feed commbox.io/feed   Follow RSS Website commbox.io/blog
CommBox is an all-in-one customer support & messaging platform. CommBox designed to create an effective dialogue between you and your customers. This is where we will talk about our business vision, how our products are evolving, and how you can harness the power of our technology.MORE Facebook Followers 19.7KTwitter Followers 332Instagram Followers 1.9K Since Sep 2019

9. SupportYourApp Blog RSS Feed

RSS Feed supportyourapp.com/blog/feed   Follow RSS Website supportyourapp.com/blog
Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.MORE Facebook Followers 3.5KTwitter Followers 397Instagram Followers 3.2K Since Sep 2014

10. Specialty Answering Service - Customer Service Articles Blog RSS Feed

RSS Feed specialtyansweringservice.ne..   Follow RSS Website specialtyansweringservice.ne..
The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Facebook Followers 3.8KTwitter Followers 3.4K

11. Hodusoft Blog RSS Feed

RSS Feed hodusoft.com/feed   Follow RSS Website hodusoft.com/blog
Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
Facebook Followers 2.8KTwitter Followers 1.1KInstagram Followers 343

12. SQM Group Blog RSS Feed

RSS Feed sqmgroup.com/rss/blog   Follow RSS Website sqmgroup.com/resources/libra..
Your source for call center blog posts on First Call Resolution, customer service and employee experience research, and proven best practices for improving performance. SQM Group is a leading North American customer experience First Call Resolution software, research, and call center awards company and has been the market leader for the call center industry.MORE Facebook Followers 374Twitter Followers 1.9KInstagram Followers 164

13. Kate Nasser - Customer Service RSS Feed

RSS Feed katenasser.com/category/cust..   Follow RSS Website katenasser.com/category/cust..
Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.MORE Facebook Followers 1.1KTwitter Followers 65.6K

14. The DiJulius Group Blog RSS Feed

RSS Feed thedijuliusgroup.com/feed   Follow RSS Website thedijuliusgroup.com/blog
The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant.MORE Facebook Followers 2.9KTwitter Followers 854Instagram Followers 354 Since Jan 2013

15. Myra Golden Blog RSS Feed

RSS Feed myragolden.com/blog.rss   Follow RSS Website myragolden.com/blog
Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Twitter Followers 9.9K

16. Steve DiGioia Blog RSS Feed

RSS Feed stevedigioia.com/blog/feed   Follow RSS Website stevedigioia.com/blog
As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire.MORE Twitter Followers 3.5K

17. Service Quality Institute Blog RSS Feed

RSS Feed customer-service.com/feed   Follow RSS Website customer-service.com/blog
Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.MORE Facebook Followers 871

18. Return Customer - Joe Rawlinson RSS Feed

RSS Feed returncustomer.com/feed   Follow RSS Website returncustomer.com
This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.MORE Twitter Followers 868

19. Interaction Metrics Blog RSS Feed

RSS Feed interactionmetrics.com/feed   Follow RSS Website interactionmetrics.com/blog
Interaction Metrics is a Voice of the Customer listening agency staffed by expert Customer Experience Analysts. Interaction Metrics is different than other agencies and solutions because the use science to improve the customer experience. Methods include surveys, sentiment analysis, and customer service evaluations.Follow the blog to learn how to measure and improve the customer experience using scientific surveys and other kinds of rigorous customer listening.MORE Twitter Followers 785

20. Institute of Customer Experience Kenya RSS Feed

RSS Feed icxkenya.co.ke/feed   Follow RSS Website icxkenya.co.ke/our-blog-2
ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector.
Facebook Followers 10.7KTwitter Followers 12

21. Navedas Blog RSS Feed

RSS Feed navedas.com/feed   Follow RSS Website navedas.com/category/blog
We are AI experts revolutionizing customer experience and transforming your back-office. Launching organizations into the future, we are Navedas, get on board! We deliver Human Assisted AI Services for Back-Office and Customer Support.MORE Facebook Followers 183Twitter Followers 394

22. Support Driven Blog RSS Feed

RSS Feed supportdriven.com/blog?forma..   Follow RSS Website supportdriven.com/blog
Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to supporting as a career and to transforming the customer support industry.MORE Twitter Followers 1.6K

23. Joseph Michelli Blog RSS Feed

RSS Feed josephmichelli.com/feed   Follow RSS Website josephmichelli.com/blog
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.MORE Facebook Followers 644Twitter Followers 18.1K

24. ChurnZero Blog RSS Feed

RSS Feed churnzero.com/feed   Follow RSS Website churnzero.com/blog
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is the Customer Success Platform and partner for growing SaaS and subscription businesses.MORE Facebook Followers 363Twitter Followers 1.8K

25. Destination CRM Magazine RSS Feed

RSS Feed feeds.infotoday.com/Desti..   Follow RSS Website destinationcrm.com/Default.aspx
Destination CRM is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future. Destination CRM is ideal for anyone looking to improve customer interactions across many industries.MORE Twitter Followers 10.9K

26. Sixteen Ventures RSS Feed

RSS Feed feeds.feedburner.com/Sixteen..   Follow RSS Website sixteenventures.com
Sixteen Ventures has driven growth across the entire customer lifecycle for more than 500 companies around the world directly, and thousands through speaking and publishing. Know more about Marketing, Customer Acquisition, & Churn Reduction Consulting for SaaS providers.MORE Facebook Followers 1.5KTwitter Followers 3.4K

27. PeopleMetrics Blog RSS Feed

RSS Feed peoplemetrics.com/blog/rss.xml   Follow RSS Website peoplemetrics.com/blog
PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.MORE Facebook Followers 523Twitter Followers 2.5KInstagram Followers 254

28. SurveyMonkey RSS Feed

RSS Feed surveymonkey.com/feed   Follow RSS Website surveymonkey.com
Get tips on how to create better surveys, hear the latest product news, or check out our signature research. Survey Monkey is brought to you by momentive.ai. Shape what's next with AI-driven insights and experience management solutions built for the pace of modern business.MORE

29. 1to1 Media RSS Feed

RSS Feed 1to1media.com/feed   Follow RSS Website 1to1media.com
1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.MORE Facebook Followers 1.3KTwitter Followers 6.6K

30. Beyond Philosophy Blog RSS Feed

RSS Feed beyondphilosophy.com/feed   Follow RSS Website beyondphilosophy.com/blog
Colin Shaw founded Beyond Philosophy, LLC, in 2002 as a consultancy and training company. As pioneers in the customer experience movement, Beyond Philosophy focuses on helping organizations improve their experiences to foster customer-driven growth by identifying hidden, unmet needs.MORE Facebook Followers 357Twitter Followers 13.5K

31. Tomasz Tunguz RSS Feed

RSS Feed tomtunguz.com/index.xml   Follow RSS Website tomtunguz.com
Tomasz Tunguz is a venture capitalist at Redpoint since 2008. He was a PM on the Ads team at Google and worked at Appian before. He loves to learn about how businesses are created and aim to share those learnings here.MORE Twitter Followers 112.1K

32. Blake Michelle Morgan RSS Feed

RSS Feed blakemichellemorgan.com/feed   Follow RSS Website blakemichellemorgan.com/arti..
Blake Morgan was called 'The Queen of CX' by Meta. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Find articles on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more.MORE Facebook Followers 4.6KTwitter Followers 13.7KInstagram Followers 4.2K

33. Shep Hyken Blog RSS Feed

RSS Feed hyken.com/blog/feed   Follow RSS Website hyken.com/blog
Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.MORE Facebook Followers 9.1KTwitter Followers 106.3K Since Feb 2006

34. CustomerThink RSS Feed

RSS Feed feeds.feedburner.com/custome..   Follow RSS Website customerthink.com
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.MORE Twitter Followers 14.5K

35. CX Journey Blog RSS Feed

RSS Feed feeds.feedburner.com/CXJourney   Follow RSS Website cx-journey.com/blog
A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Facebook Followers 275Twitter Followers 13.7K

36. Win the Customer RSS Feed

RSS Feed winthecustomer.com/blog/feed   Follow RSS Website winthecustomer.com/blog
An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Twitter Followers 22.4K Since Sep 2009

37. Customer Bliss Blog RSS Feed

RSS Feed customerbliss.com/feed   Follow RSS Website customerbliss.com/blog
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Chief customer, experience, and marketing officers benefit from Jeanne Bliss' expert articles, featuring industry leaders, trends, and frameworks.MORE Twitter Followers 24.3K

38. CSAT.AI Blog RSS Feed

RSS Feed csat.ai/feed   Follow RSS Website csat.ai/blog
CSAT.AI's extensive resources on customer satisfaction. Focus is on QA automation, CSAT, surveys & sentiment analysis. Excellent for business leaders and customer service professionals wanting to wow with CX.MORE Facebook Followers 183Twitter Followers 394Instagram Followers 1.7K

39. Customer Service Life RSS Feed

RSS Feed customerservicelife.com/feed   Follow RSS Website customerservicelife.com
This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Facebook Followers 408Twitter Followers 4K

40. CustomersFirst Academy RSS Feed

RSS Feed customersfirstacademy.com/feed   Follow RSS Website customersfirstacademy.com/kn..
Ready to brush up on your skills or learn new ones? CustomersFirst Academy Blog has everything from Communication Skills, Customer Service Tips, Career Resources, to Leadership and Teamwork. CustomersFirst Academy is a global provider of online customer service training and certifications.MORE Facebook Followers 65

41. Chip Bell Blog RSS Feed

RSS Feed chipbell.com/blog/feed   Follow RSS Website chipbell.com/blog
Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Facebook Followers 768Twitter Followers 20.5K

42. CALLCARE RSS Feed

RSS Feed callcare247.com/articles/feed   Follow RSS Website callcare247.com/articles
Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
Twitter Followers 878

43. The Squawk Point - Service Improvement Blog RSS Feed

RSS Feed feeds.feedburner.com/TheSqua..   Follow RSS Website squawkpoint.com/blog
The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Facebook Followers 70Twitter Followers 20.6K

44. Customer Service - Shaun Belding Blog RSS Feed

RSS Feed shaunbelding.com/customer-se..   Follow RSS Website beldingtraining.com/customer..
A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.MORE Facebook Followers 471Twitter Followers 5.8K

45. Dealing With Humans RSS Feed

RSS Feed dealingwithhumans.com/feed   Follow RSS Website dealingwithhumans.com
Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began.MORE

46. Dennis Snow Blog RSS Feed

RSS Feed feeds.feedburner.com/DennisS..   Follow RSS Website snowassociates.com/blog
My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.MORE Facebook Followers 656Twitter Followers 1.7K

47. Customer Service Training Blog RSS Feed

RSS Feed customer-service-training-he..   Follow RSS Website customer-service-training-he..
The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.

48. Astute RSS Feed

RSS Feed astutesolutions.com/feed   Follow RSS Website emplifi.io/resources
We create intelligent software solutions to help the world's best brands enhance engagement with their customer communities by contextually blending human and artificial intelligence.
Facebook Followers 1.5KTwitter Followers 2.2K Since May 2013

49. Kayako Blog RSS Feed

RSS Feed kayako.com/blog/feed   Follow RSS Website kayako.com/blog
Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!MORE Facebook Followers 10.2KTwitter Followers 10K Since May 2015

50. Steven Van Belleghem Blog RSS Feed

RSS Feed stevenvanbelleghem.com/feed   Follow RSS Website stevenvanbelleghem.com/blog
Steven Van Belleghem is a global thought leader in the field of Customer Experience. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.MORE Twitter Followers 39.4K

51. Customer Experience Consultancy Blog RSS Feed

RSS Feed ijgolding.com/feed   Follow RSS Website ijgolding.com/blog
Keep up to date with Ian Golding's latest news, articles, and leadership thoughts as a customer experience consultant. Founded in 2012, Customer Experience Consultancy has worked with, guided, mentored, and inspired, organizations and customer experience practitioners in over 35 countries worldwide.MORE Facebook Followers 284Twitter Followers 6.7K

52. Smith Co Blog RSS Feed

RSS Feed smithcoconsultancy.com/feed   Follow RSS Website thisiscaffeine.com/customer-..
Smith co helps you to create a customer experience that is consistent, and differentiated builds loyalty, and turns customers into advocates. We help you to define your purpose, translate it into a business strategy, make it meaningful for your customers and employees, and deliver measurable returns.MORE Twitter Followers 2.4K

53. HubSpot » Service RSS Feed

RSS Feed   Follow RSS Website blog.hubspot.com/service
HubSpot's blog is dedicated to helping transform today's customer service organization. Read HubSpot's Blog for marketing, sales, agency, and customer success content. We've created an ecosystem uniting software, education, and community to help businesses grow better every day. HubSpot is a leading CRM platform that provides software and support to help companies grow better.MORE Facebook Followers 2.2MTwitter Followers 803.3KInstagram Followers 616.5K

54. Salesforce Blog RSS Feed

RSS Feed   Follow RSS Website salesforce.com/in/blog
Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere - so you can keep your customers happy everywhere.MORE Twitter Followers 8K

55. TeamSupport Blog RSS Feed

RSS Feed   Follow RSS Website teamsupport.com/category/blog
B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.MORE Facebook Followers 15.4KTwitter Followers 15.1K Since Jan 2012

56. The RingCentral Blog RSS Feed

RSS Feed   Follow RSS Website ringcentral.com/us/en/blog
RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.MORE Facebook Followers 61.2KTwitter Followers 65.3K

57. Totango Blog RSS Feed

RSS Feed   Follow RSS Website totango.com/blog
With Totango's leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.MORE Facebook Followers 4.2KTwitter Followers 7.8K

58. The Groove Blog RSS Feed

RSS Feed   Follow RSS Website blog.groovehq.com
A SaaS Startup's Journey to $100,000 a Month. Groove is a simple tool for growing small businesses that helps your team deliver personal customer support. We built it with a minimal feature set that anyone can use, and we left out everything else. Whether we're empowering them with software or educating them with content, we always strive to be useful.MORE Facebook Followers 1Twitter Followers 571

59. Kustomer Blog RSS Feed

RSS Feed   Follow RSS Website kustomer.com/resources/?_res..
Explore opinions, interviews, trends & everything customer management. Find out whether you're hitting the mark when it comes to delivering efficient and effective customer experiences. Kustomer is the omnichannel customer management platform for enterprises focused on delivering standout experiences.MORE Facebook Followers 5Twitter Followers 2.2KInstagram Followers 502

60. Smart Customer Service RSS Feed

RSS Feed   Follow RSS Website smartcustomerservice.com/Def..
SmartCustomerService.com's mission is to help organizations improve their customer service efforts. To do this, SmartCustomerService.com provides news, news analysis, and columns about the latest customer service and support strategies and technologies. Common themes include how to streamline customer service and support processes, cut costs, increase productivity, bolster revenue, and better respond to changing customer behaviors, attitudes, and expectations.MORE Facebook Followers 1.6KTwitter Followers 959

61. USAN RSS Feed

RSS Feed   Follow RSS Website usan.com/resources?_sft_reso..
USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Twitter Followers 423

62. Puzzel Blog RSS Feed

RSS Feed   Follow RSS Website puzzel.com/blog
Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.MORE Facebook Followers 120Twitter Followers 638 Since Nov 2015

63. transcosmos Europe RSS Feed

RSS Feed   Follow RSS Website trans-cosmos.eu
Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world.
Facebook Followers 1.3K

64. Heart of the Customer Blog RSS Feed

RSS Feed   Follow RSS Website heartofthecustomer.com/learn..
Customer experience articles covering customer-focused change management, customer journey mapping, & building a CX vision by Jim Tincher and team. At Heart of the Customer, we understand that delivering remarkable value requires more than just insights and recommendations. We empower organizations to implement customer experience strategies that deliver measurable results.MORE Twitter Followers 269Instagram Followers 645

65. The Userlike Blog RSS Feed

RSS Feed   Follow RSS Website userlike.com/en/blog
Userlike is one of the leading website chat solutions built for sales and support. With the Website Messenger, you can assist your customers at every stage of the buyer journey. Smart chat features help you generate more leads and increase service efficiency.MORE Facebook Followers 1.5KTwitter Followers 5.4KInstagram Followers 548

66. Genesys Blog RSS Feed

RSS Feed   Follow RSS Website genesys.com/blog
Get industry news for contact centers, customer experience, artificial intelligence, employee experience, and more on the Genesys blog. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.MORE Facebook Followers 36.1KTwitter Followers 33.4KInstagram Followers 9.8K

67. Forrester Blog RSS Feed

RSS Feed   Follow RSS Website forrester.com/blogs
Forrester helps business and technology leaders use customer obsession to accelerate growth. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.MORE Twitter Followers 354.3K

68. Alchemer Blog RSS Feed

RSS Feed   Follow RSS Website alchemer.com/resources/blog
For more than 16 years, Alchemer has delivered market-leading software to customers in organizations around the world. We help marketing and market researchers better understand their markets, so they can find more of their best customers. We help sales and sales operations understand and engage with their prospects, so they can get more of their best customers.MORE Facebook Followers 7.4KTwitter Followers 7.6K

69. Sprinklr Blog RSS Feed

RSS Feed   Follow RSS Website sprinklr.com/blog
Get your weekly dose of rich CX insights, thought leadership pieces, latest trends, & data-backed content to help you deliver a truly unified experience to your customers at scale. Sprinklr helps the world's biggest companies and now the most beloved teams make their customers and fans happier. Across 30+ digital channels, our industry-leading AI creates insights for deeper and more real-time customer and fan experiences.MORE Facebook Followers 36KTwitter Followers 39KInstagram Followers 9.7K

70. Adrian Swinscoe RSS Feed

RSS Feed   Follow RSS Website adrianswinscoe.com
Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.MORE Twitter Followers 8KInstagram Followers 785 Since Nov 2009

71. ClientSuccess Blog RSS Feed

RSS Feed   Follow RSS Website clientsuccess.com/resources
ClientSuccess is a customer success software platform that helps executives and their customer success teams retain and grow their existing customer base. Follow our blog that covers customers' success best practices, strategies, and trends.MORE Facebook Followers 502Twitter Followers 2.2K Since Aug 2014

72. Experience Investigators » Learning Center RSS Feed

RSS Feed   Follow RSS Website experienceinvestigators.com/..
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.MORE Facebook Followers 713Twitter Followers 13.3KInstagram Followers 569

73. Fonolo Blog RSS Feed

RSS Feed   Follow RSS Website fonolo.com/blog
Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.MORE Facebook Followers 34Twitter Followers 5KInstagram Followers 57 Since Mar 2010

74. Zendesk » Service RSS Feed

RSS Feed   Follow RSS Website zendesk.com/blog/tags/service
When you focus on customer service and the customer experience, you can boost the health of your business. Read customer service articles here. Zendesk is a service-first CRM company that builds software designed to improve customer relationships.MORE Facebook Followers 168.3KTwitter Followers 106.8KInstagram Followers 46.7K

75. Conversocial Blog RSS Feed

RSS Feed   Follow RSS Website conversocial.com/blog
Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.MORE Facebook Followers 6.2KTwitter Followers 18.5KInstagram Followers 686

76. ModSquad Blog RSS Feed

RSS Feed   Follow RSS Website modsquad.com/the-blog
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.MORE Facebook Followers 4.4KTwitter Followers 3.2KInstagram Followers 3K

77. Acquire Blog RSS Feed

RSS Feed   Follow RSS Website acquire.io/blog
Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.MORE Facebook Followers 601Twitter Followers 1.7K

78. Kapture CX Blog RSS Feed

RSS Feed   Follow RSS Website kapture.cx/blog
Covers the latest tips and tactics in sales management, sales technology, customer service software and mobile CRM application. Be first to learn about latest Kapture Mobile CRM features, News. Also includes latest business CRM trends and automation benefits by big businesses.MORE Twitter Followers 113

79. The Contact Company RSS Feed

RSS Feed   Follow RSS Website thecontactcompany.co.uk/news
Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes.
Facebook Followers 804Twitter Followers 1K

80. Ron Kaufman Blog RSS Feed

RSS Feed   Follow RSS Website ronkaufman.com/blog
Uplifting Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Facebook Followers 7.6KTwitter Followers 3.7K

81. The Customer Service Blog RSS Feed

RSS Feed   Follow RSS Website thecustomerserviceblog.uk
Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.MORE Twitter Followers 746 Since Jun 2016

82. Teresa Allen​ Blog RSS Feed

RSS Feed   Follow RSS Website allenspeaks.com/get-common-s..
Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs.
Facebook Followers 270Twitter Followers 2.7K

83. The PhaseWare Files Blog RSS Feed

RSS Feed   Follow RSS Website phaseware.com/phaseware-file..
Articles about Customer Support Software and how companies can benefit from an excellent software package.
Facebook Followers 92Twitter Followers 762

84. The Center For Client Retention Blog RSS Feed

RSS Feed   Follow RSS Website tcfcr.com/blog
The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Facebook Followers 142Twitter Followers 2.8KInstagram Followers 64

85. Verint ForeSee RSS Feed

RSS Feed   Follow RSS Website verint.com/resources/?_resou..
Measure and improve the customer experience at every step of the journey. Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management.

86. Planhat Blog RSS Feed

RSS Feed   Follow RSS Website planhat.com/community
Visit our blog and make sure you stay updated on everything Customer Success related. Planhat is a horizontally built customer platform where organizations manage and grow their customers, whether for Customer Success, Product-led Growth, Channel Management - or anything else.MORE Twitter Followers 937

87. MyCustomer RSS Feed

RSS Feed   Follow RSS Website mycustomer.com
MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.MORE Facebook Followers 2.1KTwitter Followers 13.4K

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