Top 90 Customer Service RSS Feeds
Customer Service RSS Feeds
Here are 90 Best Customer Service RSS Feeds you should follow in 2026. Subscribe in one place on FeedSpot Reader.
1. Shep Hyken Blog RSS Feed
RSS Feed hyken.com/blog/feed Follow RSS Website hyken.com/blog
Blog posts, articles and tips focused on customer service and experience. Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.MORE Facebook Followers 9KTwitter Followers 106.3K Since Feb 2006 Export RSS feeds list Get access to 250k active RSS feeds of news websites, blogs, magazines and podcasts with email contacts in 1500 niche categories.(Export Full Database)Get targeted RSS list in your niche at your fingertips. Email us the categories of RSS feeds you're interested in at anuj@feedspot.com . We'll share the list in an Excel spreadsheet or CSV format.Email us Export RSS List
2. CustomerThink RSS Feed
RSS Feed feeds.feedburner.com/custome.. Follow RSS Website customerthink.com
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.MORE Twitter Followers 14.5K
3. The Help Scout Blog RSS Feed
RSS Feed helpscout.com/feed.xml Follow RSS Website helpscout.com/blog
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. Help Scout develops Help Desk software and customer support tools.MORE Facebook Followers 4.9KTwitter Followers 12.3K
4. CX Journey Blog RSS Feed
RSS Feed feeds.feedburner.com/CXJourney Follow RSS Website cx-journey.com/blog
A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Facebook Followers 272Twitter Followers 13.7K
5. Win the Customer Blog RSS Feed
RSS Feed winthecustomer.com/blog/feed Follow RSS Website winthecustomer.com/blog
An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Twitter Followers 22.4K Since Sep 2009
6. Customer Bliss Blog RSS Feed
RSS Feed customerbliss.com/feed Follow RSS Website customerbliss.com/blog
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Chief customer, experience, and marketing officers benefit from Jeanne Bliss' expert articles, featuring industry leaders, trends, and frameworks.MORE Twitter Followers 24.3K
7. CSAT.AI Blog RSS Feed
RSS Feed csat.ai/feed Follow RSS Website csat.ai/blog
CSAT.AI's extensive resources on customer satisfaction. Focus is on QA automation, CSAT, surveys & sentiment analysis. Excellent for business leaders and customer service professionals wanting to wow with CX.MORE Facebook Followers 183Twitter Followers 394Instagram Followers 1.7K
8. Bill Quiseng RSS Feed
RSS Feed billquiseng.com/feed Follow RSS Website billquiseng.com
This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Facebook Followers 17.6KTwitter Followers 25.9KInstagram Followers 299
9. Inside Customer Service - Toister Performance Solutions, Inc. Blog RSS Feed
RSS Feed feeds.feedburner.com/NextLev.. Follow RSS Website toistersolutions.com/blog
The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential.
Twitter Followers 7.1K Since Dec 2007
10. Customers That Stick - Adam Toporek Blog RSS Feed
RSS Feed customersthatstick.com/feed Follow RSS Website customersthatstick.com/blog
CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Facebook Followers 1.6KTwitter Followers 15.1K
11. Comm100 Blog RSS Feed
RSS Feed comm100.com/feed Follow RSS Website comm100.com/blog
Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.MORE Facebook Followers 11.1KTwitter Followers 5.1K
12. ProProfs Blog RSS Feed
RSS Feed proprofsdesk.com/blog/feed Follow RSS Website proprofsdesk.com/blog
ProProfs Help Desk blog is the best online resource for tips, best practices, guides, expert interviews & news articles about customer service.
Facebook Followers 23.9KTwitter Followers 5KInstagram Followers 307 Since Feb 2018
13. Provide Support Blog RSS Feed
RSS Feed providesupport.com/blog/feed Follow RSS Website providesupport.com/blog
Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Facebook Followers 12.9KTwitter Followers 3.8K Since Jan 2012
14. CommBox Blog RSS Feed
RSS Feed commbox.io/feed Follow RSS Website commbox.io/blog
CommBox is an all-in-one customer support & messaging platform. CommBox designed to create an effective dialogue between you and your customers. This is where we will talk about our business vision, how our products are evolving, and how you can harness the power of our technology.MORE Facebook Followers 19.1KTwitter Followers 332Instagram Followers 1.9K Since Sep 2019
15. SupportYourApp Blog RSS Feed
RSS Feed supportyourapp.com/blog/feed Follow RSS Website supportyourapp.com/blog
Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.MORE Facebook Followers 3.5KTwitter Followers 397Instagram Followers 3.5K Since Sep 2014
16. Specialty Answering Service - Customer Service Articles Blog RSS Feed
RSS Feed specialtyansweringservice.ne.. Follow RSS Website specialtyansweringservice.ne..
The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Facebook Followers 3.8KTwitter Followers 3.4K
17. Hodusoft Blog RSS Feed
RSS Feed hodusoft.com/feed Follow RSS Website hodusoft.com/blog
Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
Facebook Followers 2.8KTwitter Followers 1.1KInstagram Followers 365
18. SQM Group Blog RSS Feed
RSS Feed sqmgroup.com/rss/blog Follow RSS Website sqmgroup.com/resources/libra..
Your source for call center blog posts on First Call Resolution, customer service and employee experience research, and proven best practices for improving performance. SQM Group is a leading North American customer experience First Call Resolution software, research, and call center awards company and has been the market leader for the call center industry.MORE Facebook Followers 369Twitter Followers 1.9KInstagram Followers 172
19. Kate Nasser - Customer Service RSS Feed
RSS Feed katenasser.com/category/cust.. Follow RSS Website katenasser.com/category/cust..
Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.MORE Facebook Followers 1.1KTwitter Followers 65.6K
20. The DiJulius Group Blog RSS Feed
RSS Feed thedijuliusgroup.com/feed Follow RSS Website thedijuliusgroup.com/blog
The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant.MORE Facebook Followers 2.9KTwitter Followers 854Instagram Followers 360 Since Jan 2013
21. Customer Service Life RSS Feed
RSS Feed customerservicelife.com/feed Follow RSS Website customerservicelife.com
This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Facebook Followers 415Twitter Followers 4K
22. CustomersFirst Academy RSS Feed
RSS Feed customersfirstacademy.com/feed Follow RSS Website customersfirstacademy.com/kn..
Ready to brush up on your skills or learn new ones? CustomersFirst Academy Blog has everything from Communication Skills, Customer Service Tips, Career Resources, to Leadership and Teamwork. CustomersFirst Academy is a global provider of online customer service training and certifications.MORE Facebook Followers 65
23. Myra Golden Blog RSS Feed
RSS Feed myragolden.com/blog.rss Follow RSS Website myragolden.com/blog
Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Twitter Followers 9.9K
24. Steve DiGioia Blog RSS Feed
RSS Feed stevedigioia.com/blog/feed Follow RSS Website stevedigioia.com/blog
As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire.MORE Twitter Followers 3.5K
25. Service Quality Institute Blog RSS Feed
RSS Feed customer-service.com/feed Follow RSS Website customer-service.com/blog
Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.MORE Facebook Followers 868
26. Return Customer - Joe Rawlinson RSS Feed
RSS Feed returncustomer.com/feed Follow RSS Website returncustomer.com
This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.MORE Twitter Followers 868
27. Chip Bell Blog RSS Feed
RSS Feed chipbell.com/blog/feed Follow RSS Website chipbell.com/blog
Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Facebook Followers 768Twitter Followers 20.5K
28. CALLCARE RSS Feed
RSS Feed callcare247.com/articles/feed Follow RSS Website callcare247.com/articles
Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
Twitter Followers 878
29. The Squawk Point - Service Improvement Blog RSS Feed
RSS Feed feeds.feedburner.com/TheSqua.. Follow RSS Website squawkpoint.com/blog
The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Facebook Followers 70Twitter Followers 19.1K
30. Interaction Metrics Blog RSS Feed
RSS Feed interactionmetrics.com/feed Follow RSS Website interactionmetrics.com/blog
Interaction Metrics is a Voice of the Customer listening agency staffed by expert Customer Experience Analysts. Interaction Metrics is different than other agencies and solutions because the use science to improve the customer experience. Methods include surveys, sentiment analysis, and customer service evaluations.Follow the blog to learn how to measure and improve the customer experience using scientific surveys and other kinds of rigorous customer listening.MORE Twitter Followers 785
31. Customer Service - Shaun Belding Blog RSS Feed
RSS Feed shaunbelding.com/customer-se.. Follow RSS Website beldingtraining.com/customer..
A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.MORE Facebook Followers 469Twitter Followers 5.8K
32. Dealing With Humans RSS Feed
RSS Feed dealingwithhumans.com/feed Follow RSS Website dealingwithhumans.com
Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began.MORE
33. Institute of Customer Experience Kenya RSS Feed
RSS Feed icxkenya.co.ke/feed Follow RSS Website icxkenya.co.ke/our-blog-2
ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector.
Facebook Followers 10.6KTwitter Followers 12
34. Dennis Snow Blog RSS Feed
RSS Feed feeds.feedburner.com/DennisS.. Follow RSS Website snowassociates.com/blog
My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.MORE Facebook Followers 650Twitter Followers 1.7K
35. Customer Service Training Blog RSS Feed
RSS Feed customer-service-training-he.. Follow RSS Website customer-service-training-he..
The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.
36. Astute RSS Feed
RSS Feed emplifi.io Follow RSS Website emplifi.io/resources
We create intelligent software solutions to help the world's best brands enhance engagement with their customer communities by contextually blending human and artificial intelligence.
Facebook Followers 1.5KTwitter Followers 2.2K Since May 2013
37. Navedas Blog RSS Feed
RSS Feed navedas.com/feed Follow RSS Website navedas.com/category/blog
We are AI experts revolutionizing customer experience and transforming your back-office. Launching organizations into the future, we are Navedas, get on board! We deliver Human Assisted AI Services for Back-Office and Customer Support.MORE Facebook Followers 183Twitter Followers 394
38. Kayako Blog RSS Feed
RSS Feed kayako.com/blog/feed Follow RSS Website kayako.com/blog
Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!MORE Facebook Followers 10KTwitter Followers 10K Since May 2015
39. Support Driven Blog RSS Feed
RSS Feed supportdriven.com/blog?forma.. Follow RSS Website supportdriven.com/blog
Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to supporting as a career and to transforming the customer support industry.MORE Twitter Followers 1.6K
40. Joseph Michelli Blog RSS Feed
RSS Feed josephmichelli.com/feed Follow RSS Website josephmichelli.com/blog
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.MORE Facebook Followers 639Twitter Followers 18.3K
41. Steven Van Belleghem Blog RSS Feed
RSS Feed stevenvanbelleghem.com/feed Follow RSS Website stevenvanbelleghem.com/blog
Steven Van Belleghem is a global thought leader in the field of Customer Experience. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.MORE Twitter Followers 35.8K
42. ChurnZero Blog RSS Feed
RSS Feed churnzero.com/feed Follow RSS Website churnzero.com/blog
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is the Customer Success Platform and partner for growing SaaS and subscription businesses.MORE Facebook Followers 376Twitter Followers 1.8K
43. Customer Experience Consultancy Blog RSS Feed
RSS Feed ijgolding.com/feed Follow RSS Website ijgolding.com/blog
Keep up to date with Ian Golding's latest news, articles, and leadership thoughts as a customer experience consultant. Founded in 2012, Customer Experience Consultancy has worked with, guided, mentored, and inspired, organizations and customer experience practitioners in over 35 countries worldwide.MORE Facebook Followers 284Twitter Followers 6.7K
44. Destination CRM Magazine RSS Feed
RSS Feed feeds.infotoday.com/Desti.. Follow RSS Website destinationcrm.com/Default.aspx
Destination CRM is dedicated to providing Customer Relationship Management product and service information in a timely manner to connect decision makers and CRM industry providers now and into the future. Destination CRM is ideal for anyone looking to improve customer interactions across many industries.MORE Twitter Followers 10.9K
45. Sixteen Ventures RSS Feed
RSS Feed feeds.feedburner.com/Sixteen.. Follow RSS Website sixteenventures.com
Sixteen Ventures has driven growth across the entire customer lifecycle for more than 500 companies around the world directly, and thousands through speaking and publishing. Know more about Marketing, Customer Acquisition, & Churn Reduction Consulting for SaaS providers.MORE Facebook Followers 1.5KTwitter Followers 3.4K
46. Smith Co Blog RSS Feed
RSS Feed smithcoconsultancy.com/feed Follow RSS Website thisiscaffeine.com/customer-..
Smith co helps you to create a customer experience that is consistent, and differentiated builds loyalty, and turns customers into advocates. We help you to define your purpose, translate it into a business strategy, make it meaningful for your customers and employees, and deliver measurable returns.MORE Twitter Followers 2.4K
47. PeopleMetrics Blog RSS Feed
RSS Feed peoplemetrics.com/blog/rss.xml Follow RSS Website peoplemetrics.com/blog
PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.MORE Facebook Followers 537Twitter Followers 2.5KInstagram Followers 290
48. SurveyMonkey RSS Feed
RSS Feed surveymonkey.com/feed Follow RSS Website surveymonkey.com
Get tips on how to create better surveys, hear the latest product news, or check out our signature research. Survey Monkey is brought to you by momentive.ai. Shape what's next with AI-driven insights and experience management solutions built for the pace of modern business.MORE
49. 1to1 Media RSS Feed
RSS Feed 1to1media.com/feed Follow RSS Website 1to1media.com
1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.MORE Facebook Followers 1.3KTwitter Followers 6.6K
50. Beyond Philosophy Blog RSS Feed
RSS Feed beyondphilosophy.com/feed Follow RSS Website beyondphilosophy.com/blog
Colin Shaw founded Beyond Philosophy, LLC, in 2002 as a consultancy and training company. As pioneers in the customer experience movement, Beyond Philosophy focuses on helping organizations improve their experiences to foster customer-driven growth by identifying hidden, unmet needs.MORE Facebook Followers 354Twitter Followers 13.5K
51. Tomasz Tunguz RSS Feed
RSS Feed tomtunguz.com/index.xml Follow RSS Website tomtunguz.com
Tomasz Tunguz is a venture capitalist at Redpoint since 2008. He was a PM on the Ads team at Google and worked at Appian before. He loves to learn about how businesses are created and aim to share those learnings here.MORE Twitter Followers 112.1K
52. Blake Michelle Morgan RSS Feed
RSS Feed blakemichellemorgan.com/feed Follow RSS Website blakemichellemorgan.com/arti..
Blake Morgan was called 'The Queen of CX' by Meta. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Find articles on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more.MORE Facebook Followers 4.5KTwitter Followers 13.7KInstagram Followers 4.2K
53. LiveHelpNow Blog RSS Feed
RSS Feed livehelpnow.net/blog/feed Follow RSS Website livehelpnow.net/blog
LiveHelpNow team has not only developed a passion for supporting businesses, but they've also developed a passion for helping customer service agents become uber efficient.
Facebook Followers 858Twitter Followers 4.3K
54. Front Blog RSS Feed
RSS Feed front.com/blog/feed Follow RSS Website front.com/blog
The Front Page, Front's official blog, is the best source for customer service, support, experience, and sales tips. Read on.
Facebook Followers 10.9K
55. Nicereply Blog RSS Feed
RSS Feed nicereply.com/blog/feed Follow RSS Website nicereply.com/blog
All things about improving customer happiness
56. Zendesk Blog » Service RSS Feed
RSS Feed Follow RSS Website zendesk.com/blog/tags/service
When you focus on customer service and the customer experience, you can boost the health of your business. Read customer service articles here. Zendesk is a service-first CRM company that builds software designed to improve customer relationships.MORE Facebook Followers 184.7KTwitter Followers 106.8KInstagram Followers 50.3K
57. HubSpot » Service RSS Feed
RSS Feed Follow RSS Website blog.hubspot.com/service
HubSpot's blog is dedicated to helping transform today's customer service organization. Read HubSpot's Blog for marketing, sales, agency, and customer success content. We've created an ecosystem uniting software, education, and community to help businesses grow better every day. HubSpot is a leading CRM platform that provides software and support to help companies grow better.MORE Facebook Followers 2.1MTwitter Followers 803.3KInstagram Followers 645.8K
58. Salesforce Blog RSS Feed
RSS Feed Follow RSS Website salesforce.com/in/blog
Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere - so you can keep your customers happy everywhere.MORE Twitter Followers 8K
59. TeamSupport Blog RSS Feed
RSS Feed Follow RSS Website teamsupport.com/category/blog
B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.MORE Facebook Followers 15.2KTwitter Followers 15.1K Since Jan 2012
60. ModSquad Blog RSS Feed
RSS Feed Follow RSS Website modsquad.com/the-blog
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.MORE Facebook Followers 4.5KTwitter Followers 3.2KInstagram Followers 3.2K
61. The RingCentral Blog RSS Feed
RSS Feed Follow RSS Website ringcentral.com/us/en/blog
RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.MORE Facebook Followers 61.2KTwitter Followers 65.3K
62. Totango Blog RSS Feed
RSS Feed Follow RSS Website totango.com/blog
With Totango's leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.MORE Facebook Followers 4.1KTwitter Followers 7.8K
63. The Groove Blog RSS Feed
RSS Feed Follow RSS Website blog.groovehq.com
A SaaS Startup's Journey to $100,000 a Month. Groove is a simple tool for growing small businesses that helps your team deliver personal customer support. We built it with a minimal feature set that anyone can use, and we left out everything else. Whether we're empowering them with software or educating them with content, we always strive to be useful.MORE Facebook Followers 1Twitter Followers 571
64. Acquire Blog RSS Feed
RSS Feed Follow RSS Website acquire.io/blog
Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.MORE Facebook Followers 595Twitter Followers 1.7K
65. Kustomer Blog RSS Feed
RSS Feed Follow RSS Website kustomer.com/resources/?_res..
Explore opinions, interviews, trends & everything customer management. Find out whether you're hitting the mark when it comes to delivering efficient and effective customer experiences. Kustomer is the omnichannel customer management platform for enterprises focused on delivering standout experiences.MORE Facebook Followers 3Twitter Followers 2.2KInstagram Followers 617
66. Kapture CX Blog RSS Feed
RSS Feed Follow RSS Website kapture.cx/blog
Covers the latest tips and tactics in sales management, sales technology, customer service software and mobile CRM application. Be first to learn about latest Kapture Mobile CRM features, News. Also includes latest business CRM trends and automation benefits by big businesses.MORE Twitter Followers 113
67. Smart Customer Service RSS Feed
RSS Feed Follow RSS Website smartcustomerservice.com/Def..
SmartCustomerService.com's mission is to help organizations improve their customer service efforts. To do this, SmartCustomerService.com provides news, news analysis, and columns about the latest customer service and support strategies and technologies. Common themes include how to streamline customer service and support processes, cut costs, increase productivity, bolster revenue, and better respond to changing customer behaviors, attitudes, and expectations.MORE Facebook Followers 1.5KTwitter Followers 959
68. USAN RSS Feed
RSS Feed Follow RSS Website usan.com/resources?_sft_reso..
USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Twitter Followers 423
69. Puzzel Blog RSS Feed
RSS Feed Follow RSS Website puzzel.com/blog
Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.MORE Facebook Followers 117Twitter Followers 638 Since Nov 2015
70. Ron Kaufman Blog RSS Feed
RSS Feed Follow RSS Website ronkaufman.com/blog
Uplifting Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Facebook Followers 7.6KTwitter Followers 3.7K
71. The PhaseWare Files Blog RSS Feed
RSS Feed Follow RSS Website phaseware.com/phaseware-file..
Articles about Customer Support Software and how companies can benefit from an excellent software package.
Facebook Followers 96Twitter Followers 762
72. transcosmos Europe RSS Feed
RSS Feed Follow RSS Website trans-cosmos.eu
Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world.
Facebook Followers 1.3K
73. The Center For Client Retention Blog RSS Feed
RSS Feed Follow RSS Website tcfcr.com/blog
The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Facebook Followers 144Twitter Followers 2.8KInstagram Followers 63
74. Heart of the Customer Blog RSS Feed
RSS Feed Follow RSS Website heartofthecustomer.com/learn..
Customer experience articles covering customer-focused change management, customer journey mapping, & building a CX vision by Jim Tincher and team. At Heart of the Customer, we understand that delivering remarkable value requires more than just insights and recommendations. We empower organizations to implement customer experience strategies that deliver measurable results.MORE Twitter Followers 269Instagram Followers 638
75. Verint ForeSee RSS Feed
RSS Feed Follow RSS Website verint.com/resources/?_resou..
Measure and improve the customer experience at every step of the journey. Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management.
76. Planhat Blog RSS Feed
RSS Feed Follow RSS Website planhat.com/community
Visit our blog and make sure you stay updated on everything Customer Success related. Planhat is a horizontally built customer platform where organizations manage and grow their customers, whether for Customer Success, Product-led Growth, Channel Management - or anything else.MORE Twitter Followers 937
77. The Userlike Blog RSS Feed
RSS Feed Follow RSS Website userlike.com/en/blog
Userlike is one of the leading website chat solutions built for sales and support. With the Website Messenger, you can assist your customers at every stage of the buyer journey. Smart chat features help you generate more leads and increase service efficiency.MORE Facebook Followers 1.5KTwitter Followers 5.4KInstagram Followers 544
78. Genesys Blog RSS Feed
RSS Feed Follow RSS Website genesys.com/blog
Get industry news for contact centers, customer experience, artificial intelligence, employee experience, and more on the Genesys blog. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.MORE Facebook Followers 36.1KTwitter Followers 33.4KInstagram Followers 12.1K
79. Forrester Blog RSS Feed
RSS Feed Follow RSS Website forrester.com/blogs
Forrester helps business and technology leaders use customer obsession to accelerate growth. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.MORE Twitter Followers 346.9K
80. Alchemer Blog RSS Feed
RSS Feed Follow RSS Website alchemer.com/resources/blog
For more than 16 years, Alchemer has delivered market-leading software to customers in organizations around the world. We help marketing and market researchers better understand their markets, so they can find more of their best customers. We help sales and sales operations understand and engage with their prospects, so they can get more of their best customers.MORE Facebook Followers 7.4KTwitter Followers 7.6K
81. Sprinklr Blog RSS Feed
RSS Feed Follow RSS Website sprinklr.com/blog
Get your weekly dose of rich CX insights, thought leadership pieces, latest trends, & data-backed content to help you deliver a truly unified experience to your customers at scale. Sprinklr helps the world's biggest companies and now the most beloved teams make their customers and fans happier. Across 30+ digital channels, our industry-leading AI creates insights for deeper and more real-time customer and fan experiences.MORE Facebook Followers 35.4KTwitter Followers 39KInstagram Followers 10.2K
82. Adrian Swinscoe RSS Feed
RSS Feed Follow RSS Website adrianswinscoe.com
Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.MORE Twitter Followers 8KInstagram Followers 815 Since Nov 2009
83. MyCustomer RSS Feed
RSS Feed Follow RSS Website mycustomer.com
MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.MORE Facebook Followers 2.1KTwitter Followers 13.4K
84. ClientSuccess Blog RSS Feed
RSS Feed Follow RSS Website clientsuccess.com/resources
ClientSuccess is a customer success software platform that helps executives and their customer success teams retain and grow their existing customer base. Follow our blog that covers customers' success best practices, strategies, and trends.MORE Facebook Followers 509Twitter Followers 2.2K Since Aug 2014
85. Experience Investigators » Learning Center RSS Feed
RSS Feed Follow RSS Website experienceinvestigators.com/..
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.MORE Facebook Followers 704Twitter Followers 13.3KInstagram Followers 596
86. Engati Technologies Blog RSS Feed
RSS Feed Follow RSS Website engati.ai/blog
Want to learn about AI, Customer Experience and Automation? Read through our chatbot and live chat blogs and gain insights.
Facebook Followers 3.4KTwitter Followers 3.4KInstagram Followers 1.8K
87. Nextiva Blog RSS Feed
RSS Feed Follow RSS Website nextiva.com/blog
Nextiva provides innovative communication solutions to strengthen customer relationships. They aim to simplify business operations and increase profitability with competitive products and services. The Nextiva Blog offers valuable insights into VoIP, business communications, and customer experience.MORE Facebook Followers 115.7KTwitter Followers 21.7K Since Dec 2009
88. BoldDesk Blog RSS Feed
RSS Feed Follow RSS Website bolddesk.com/blogs
A blog on help desk software that gives information on customer service, latest BoldDesk news, tips and updates.
Facebook Followers 97
89. NiCE Blog RSS Feed
RSS Feed Follow RSS Website nice.com/blog
NiCE Customer Experience Blog Providing contact center news, information, and solutions that are transforming customer experiences.
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