Top 100 Customer Service RSS Feeds
Customer Service RSS Feeds
Here are 100 Best Customer Service RSS Feeds you should follow in 2024
1. CustomerThink RSS Feed
RSS Feed feeds.feedburner.com/custome.. Follow RSS Blog customerthink.com
CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.
Twitter Followers 14.5K Frequency 11 posts / day Export RSS feeds list Get access to 250k active RSS feeds of news websites, blogs, magazines and podcasts with email contacts in 1500 niche categories. Get targeted RSS list in your niche at your fingertips. Email us the categories of RSS feeds you're interested in at anuj@feedspot.com . We'll share the list in an Excel spreadsheet or CSV format.Email us Export RSS List
2. Fonolo RSS Feed
RSS Feed fonolo.com/blog/feed Follow RSS Blog fonolo.com/blog
Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
Facebook Followers 34Twitter Followers 5KInstagram Followers 57 Frequency 12 posts / year Since Mar 2010
3. Help Scout RSS Feed
RSS Feed helpscout.com/feed.xml Follow RSS Blog helpscout.com
Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. Help Scout develops Help Desk software and customer support tools.
Facebook Followers 4.7KTwitter Followers 12.3K Frequency 2 posts / week
4. HubSpot » Service RSS Feed
RSS Feed Follow RSS Blog blog.hubspot.com
HubSpot's blog is dedicated to helping transform today's customer service organization. Read HubSpot's Blog for marketing, sales, agency, and customer success content. We've created an ecosystem uniting software, education, and community to help businesses grow better every day. HubSpot is a leading CRM platform that provides software and support to help companies grow better.
Facebook Followers 2.1MTwitter Followers 816.4KInstagram Followers 577.6K Frequency 1 post / week
5. Salesforce RSS Feed
RSS Feed Follow RSS Blog salesforce.com
Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere - so you can keep your customers happy everywhere.
Twitter Followers 8K Frequency 2 posts / quarter
6. CSAT.AI Blog RSS Feed
RSS Feed csat.ai/feed Follow RSS Blog csat.ai/blog
CSAT.AI's extensive resources on customer satisfaction. Focus is on QA automation, CSAT, surveys & sentiment analysis. Excellent for business leaders and customer service professionals wanting to wow with CX.
Facebook Followers 183Twitter Followers 394Instagram Followers 1.8K Frequency 1 post / quarter
7. Bill Quiseng RSS Feed
RSS Feed billquiseng.com/feed Follow RSS Blog billquiseng.com
This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Facebook Followers 18.5KTwitter Followers 25.9KInstagram Followers 275 Frequency 2 posts / month
8. Inside Customer Service - Toister Performance Solutions, Inc. RSS Feed
RSS Feed feeds.feedburner.com/NextLev.. Follow RSS Blog toistersolutions.com
The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential.
Twitter Followers 7.1K Frequency 1 post / month Since Dec 2007
9. TeamSupport - Customer Support Blog RSS Feed
RSS Feed teamsupport.com/blog/rss.xml Follow RSS Blog teamsupport.com
B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Facebook Followers 16.5KTwitter Followers 15.1K Frequency 4 posts / quarter Since Jan 2012
10. Intercom Blog RSS Feed
RSS Feed intercom.com/blog/feed Follow RSS Blog intercom.com
The Intercom blog delivers comprehensive articles on customer service, AI and automation, and product management. Founded by Eoghan McCabe, Des Traynor, David Barrett, and Ciaran Lee, Intercom provides innovative customer communication solutions. The blog features contributions from experts like Paul Adams, Chief Product Officer, and Ruth O'Brien, Senior Director of Automated and Proactive Support. It offers insights into industry trends, best practices, and new technologies to enhance customer engagement and support strategies.
Facebook Followers 38.8KTwitter Followers 42.3KInstagram Followers 20.7K Frequency 3 posts / month
11. Totango Blog RSS Feed
RSS Feed blog.totango.com/feed Follow RSS Blog blog.totango.com
With Totango's leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.
Facebook Followers 4.2KTwitter Followers 7.8K Frequency 1 post / month
12. Groove HQ RSS Feed
RSS Feed groovehq.com/blog/feed?forma.. Follow RSS Blog groovehq.com
A SaaS Startup's Journey to $100,000 a Month. Groove is a simple tool for growing small businesses that helps your team deliver personal customer support. We built it with a minimal feature set that anyone can use, and we left out everything else. Whether we're empowering them with software or educating them with content, we always strive to be useful.
Facebook Followers 1Twitter Followers 571 Frequency 3 posts / week
13. Comm100 RSS Feed
RSS Feed comm100.com/feed Follow RSS Blog comm100.com/blog
Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.
Facebook Followers 11.4KTwitter Followers 5.1K Frequency 1 post / quarter
14. ProProfs RSS Feed
RSS Feed proprofsdesk.com/blog/feed Follow RSS Blog proprofsdesk.com
ProProfs Help Desk blog is the best online resource for tips, best practices, guides, expert interviews & news articles about customer service.
Facebook Followers 24.5KTwitter Followers 5.2KInstagram Followers 282 Frequency 4 posts / month Since Feb 2018
15. Provide Support RSS Feed
RSS Feed providesupport.com/blog/feed Follow RSS Blog providesupport.com
Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Facebook Followers 13.6KTwitter Followers 3.8K Frequency 1 post / quarter Since Jan 2012
16. Kustomer RSS Feed
RSS Feed kustomer.com/feed Follow RSS Blog kustomer.com
Explore opinions, interviews, trends & everything customer management. Find out whether you're hitting the mark when it comes to delivering efficient and effective customer experiences. Kustomer is the omnichannel customer management platform for enterprises focused on delivering standout experiences.
Facebook Followers 811Twitter Followers 2.2KInstagram Followers 321 Frequency 1 post / month
17. CommBox RSS Feed
RSS Feed commbox.io/feed Follow RSS Blog commbox.io/blog
CommBox is an all-in-one customer support & messaging platform. CommBox designed to create an effective dialogue between you and your customers. This is where we will talk about our business vision, how our products are evolving, and how you can harness the power of our technology.
Facebook Followers 20.3KTwitter Followers 332Instagram Followers 1.8K Frequency 14 posts / quarter Since Sep 2019
18. SupportYourApp Blog RSS Feed
RSS Feed supportyourapp.com/blog/feed Follow RSS Blog supportyourapp.com
Customer support outsourcing for innovative tech companies. We scale highly responsive service teams that personalize the customer experience. Here we share our thoughts, news, and ideas on everything that can be helpful for customer-centric companies.
Facebook Followers 2.7KTwitter Followers 397Instagram Followers 3.1K Frequency 1 post / quarter Since Sep 2014
19. Specialty Answering Service - Customer Service Articles RSS Feed
RSS Feed specialtyansweringservice.ne.. Follow RSS Blog specialtyansweringservice.net
The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Facebook Followers 3.9KTwitter Followers 3.4K Frequency 1 post / year
20. Hodusoft RSS Feed
RSS Feed hodusoft.com/feed Follow RSS Blog hodusoft.com
Enhanced VoIP Phone System, Contact Center Software solutions for your enterprise. Reduce cost and redefine communications with Hodusoft VoIP Products.
Facebook Followers 2.8KTwitter Followers 1.1KInstagram Followers 317 Frequency 1 post / week
21. Smart Customer Service RSS Feed
RSS Feed Follow RSS Blog smartcustomerservice.com
SmartCustomerService.com's mission is to help organizations improve their customer service efforts. To do this, SmartCustomerService.com provides news, news analysis, and columns about the latest customer service and support strategies and technologies. Common themes include how to streamline customer service and support processes, cut costs, increase productivity, bolster revenue, and better respond to changing customer behaviors, attitudes, and expectations.
Facebook Followers 1.6KTwitter Followers 959 Frequency 3 posts / month
22. SQM Group RSS Feed
RSS Feed sqmgroup.com/rss/blog Follow RSS Blog sqmgroup.com
Your source for call center blog posts on First Call Resolution, customer service and employee experience research, and proven best practices for improving performance. SQM Group is a leading North American customer experience First Call Resolution software, research, and call center awards company and has been the market leader for the call center industry.
Facebook Followers 339Twitter Followers 1.9KInstagram Followers 162 Frequency 1 post / week
23. Kate Nasser - Customer Service RSS Feed
RSS Feed katenasser.com/category/cust.. Follow RSS Blog katenasser.com
Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.
Facebook Followers 1.1KTwitter Followers 68.2K Frequency 1 post / quarter
24. The DiJulius Group RSS Feed
RSS Feed thedijuliusgroup.com/feed Follow RSS Blog thedijuliusgroup.com
The DiJulius Group is an expert resource used by private and public companies to create, develop, and improve their customer service systems resulting in a healthier corporate culture, lower employee turnover, higher customer retention, increased average ticket sales, higher prices, more referrals, and, ultimately, making price less relevant.
Facebook Followers 3KTwitter Followers 854Instagram Followers 348 Frequency 5 posts / month Since Jan 2013
25. Customer Service Life RSS Feed
RSS Feed customerservicelife.com/feed Follow RSS Blog customerservicelife.com
This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Facebook Followers 407Twitter Followers 4K Frequency 1 post / quarter
26. USAN - Omni-Channel and Contact Center Customer Engagement Resources RSS Feed
RSS Feed Follow RSS Blog usan.com
USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Twitter Followers 423 Frequency 1 post / week
27. The Contact Company RSS Feed
RSS Feed thecontactcompany.co.uk/news.. Follow RSS Blog thecontactcompany.co.uk
Your Customer, Our Priority- Here at The Contact Company, we add value for clients; working as trusted partners, to manage and develop their customer contact processes.
Facebook Followers 767Twitter Followers 1K Frequency 4 posts / quarter
28. Steve DiGioia Blog RSS Feed
RSS Feed stevedigioia.com/blog/feed Follow RSS Blog stevedigioia.com
As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire.
Twitter Followers 3.5K Frequency 10 posts / quarter
29. Service Quality Institute RSS Feed
RSS Feed customer-service.com/feed Follow RSS Blog customer-service.com
Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.
Facebook Followers 873 Frequency 1 post / month
30. Return Customer - Joe Rawlinson RSS Feed
RSS Feed returncustomer.com/feed Follow RSS Blog returncustomer.com
This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.
Twitter Followers 868 Frequency 2 posts / month
31. CALLCARE RSS Feed
RSS Feed callcare247.com/articles/feed Follow RSS Blog callcare247.com
Enquire today about our 24/7 telephone answering service and find out how our cost-effective call handling solutions can help your business save money.
Twitter Followers 878 Frequency 4 posts / month
32. The Squawk Point - Service Improvement RSS Feed
RSS Feed feeds.feedburner.com/TheSqua.. Follow RSS Blog squawkpoint.com
The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Facebook Followers 70Twitter Followers 20.6K Frequency 8 posts / year
33. Interaction Metrics RSS Feed
RSS Feed interactionmetrics.com/feed Follow RSS Blog interactionmetrics.com
Interaction Metrics is a Voice of the Customer listening agency staffed by expert Customer Experience Analysts. Interaction Metrics is different than other agencies and solutions because the use science to improve the customer experience. Methods include surveys, sentiment analysis, and customer service evaluations. Follow the blog to learn how to measure and improve the customer experience using scientific surveys and other kinds of rigorous customer listening.
Twitter Followers 785 Frequency 2 posts / month
34. Logicalware - Customer Service Blog RSS Feed
RSS Feed logicalware.com/feed Follow RSS Blog logicalware.com
Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.
Facebook Followers 121Twitter Followers 638 Frequency 27 posts / year Since Nov 2015
35. The Customer Service Blog RSS Feed
RSS Feed thecustomerserviceblog.uk/fe.. Follow RSS Blog thecustomerserviceblog.uk
Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.
Twitter Followers 746 Frequency 1 post / week Since Jun 2016
36. Institute of Customer Experience Kenya RSS Feed
RSS Feed icxkenya.co.ke/feed Follow RSS Blog icxkenya.co.ke
ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector.
Facebook Followers 10.2KTwitter Followers 12 Frequency 1 post / quarter
37. Heart of the Customer Blog RSS Feed
RSS Feed Follow RSS Blog heartofthecustomer.com
Customer experience articles covering customer-focused change management, customer journey mapping, & building a CX vision by Jim Tincher and team. At Heart of the Customer, we understand that delivering remarkable value requires more than just insights and recommendations. We empower organizations to implement customer experience strategies that deliver measurable results.
Twitter Followers 269Instagram Followers 652 Frequency 3 posts / quarter
38. Planhat Blog RSS Feed
RSS Feed Follow RSS Blog planhat.com
Visit our blog and make sure you stay updated on everything Customer Success related. Planhat is a horizontally built customer platform where organizations manage and grow their customers, whether for Customer Success, Product-led Growth, Channel Management - or anything else.
Twitter Followers 937 Frequency 30 posts / year
39. Support Driven Blog RSS Feed
RSS Feed supportdriven.com/blog?forma.. Follow RSS Blog supportdriven.com
Support Driven as a company is small and exists to serve our community of customer support professionals. We are dedicated to supporting as a career and to transforming the customer support industry.
Twitter Followers 1.6K Frequency 1 post / quarter
40. Joseph Michelli Blog RSS Feed
RSS Feed josephmichelli.com/feed Follow RSS Blog josephmichelli.com
Joseph A. Michelli, Ph.D., C.S.P., is an internationally sought-after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their lives.
Facebook Followers 625Twitter Followers 17K Frequency 2 posts / week
41. The Userlike Blog RSS Feed
RSS Feed Follow RSS Blog userlike.com
Userlike is one of the leading website chat solutions built for sales and support. With the Website Messenger, you can assist your customers at every stage of the buyer journey. Smart chat features help you generate more leads and increase service efficiency.
Facebook Followers 1.5KTwitter Followers 5.4KInstagram Followers 528 Frequency 2 posts / day
42. Genesys blog RSS Feed
RSS Feed Follow RSS Blog genesys.com/blog
Get industry news for contact centers, customer experience, artificial intelligence, employee experience, and more on the Genesys blog. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.
Facebook Followers 34.4KTwitter Followers 33.4KInstagram Followers 8.6K Frequency 2 posts / week
43. Forrester Blog RSS Feed
RSS Feed Follow RSS Blog forrester.com
Forrester helps business and technology leaders use customer obsession to accelerate growth. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.
Twitter Followers 362.3K Frequency 9 posts / week
44. Alchemer Blog RSS Feed
RSS Feed Follow RSS Blog alchemer.com
For more than 16 years, Alchemer has delivered market-leading software to customers in organizations around the world. We help marketing and market researchers better understand their markets, so they can find more of their best customers. We help sales and sales operations understand and engage with their prospects, so they can get more of their best customers.
Facebook Followers 7.4KTwitter Followers 7.6K Frequency 6 posts / month
45. Sprinklr Blog RSS Feed
RSS Feed Follow RSS Blog sprinklr.com
Get your weekly dose of rich CX insights, thought leadership pieces, latest trends, & data-backed content to help you deliver a truly unified experience to your customers at scale. Sprinklr helps the world's biggest companies and now the most beloved teams make their customers and fans happier. Across 30+ digital channels, our industry-leading AI creates insights for deeper and more real-time customer and fan experiences.
Facebook Followers 34.8KTwitter Followers 39.5KInstagram Followers 9.3K Frequency 4 posts / week
46. Playvox Blog RSS Feed
RSS Feed playvox.com/feed Follow RSS Blog playvox.com/blog
At Playvox, we know that exceptional employee engagement produces extraordinary customer experiences, and we love creating software that helps our customers unlock their full potential in every employee and interaction. We're on a mission to build software and relationships that power operational excellence in service teams globally.
Facebook Followers 863Twitter Followers 1.7KInstagram Followers 1.6K Frequency 16 posts / year
47. ChurnZero Blog RSS Feed
RSS Feed churnzero.com/feed Follow RSS Blog churnzero.com
Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is the Customer Success Platform and partner for growing SaaS and subscription businesses.
Facebook Followers 282Twitter Followers 1.8K Frequency 1 post / week
48. Adrian Swinscoe RSS Feed
RSS Feed adrianswinscoe.com/feed Follow RSS Blog adrianswinscoe.com
Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.
Twitter Followers 8KInstagram Followers 776 Frequency 1 post / week Since Nov 2009
49. Destination CRM Magazine RSS Feed
RSS Feed feeds.infotoday.com/Desti.. Follow RSS Blog destinationcrm.com
DestinationCRM.com and its companion, CRM Magazine, serve as essential resources for professionals in the Customer Relationship Management (CRM) industry. With a mission to support top executives, sales and marketing leaders, and IT managers, the site delivers timely and relevant information to enhance customer interactions across various sectors, including technology, finance, retail, and healthcare. As part of CRM Media, a division of Information Today, Inc., DestinationCRM.com aims to be the premier online destination for CRM insights and developments.
Twitter Followers 10.9K Frequency 1 post / day
50. Sixteen Ventures RSS Feed
RSS Feed feeds.feedburner.com/Sixteen.. Follow RSS Blog sixteenventures.com
Sixteen Ventures has driven growth across the entire customer lifecycle for more than 500 companies around the world directly, and thousands through speaking and publishing. Know more about Marketing, Customer Acquisition, & Churn Reduction Consulting for SaaS providers.
Facebook Followers 1.5KTwitter Followers 3.4K Frequency 12 posts / year
51. PeopleMetrics Blog RSS Feed
RSS Feed peoplemetrics.com/blog/rss.xml Follow RSS Blog peoplemetrics.com
PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.
Facebook Followers 529Twitter Followers 2.7KInstagram Followers 249 Frequency 1 post / year
52. ClearAction Continuum Blog RSS Feed
RSS Feed clearaction.com/feed Follow RSS Blog clearaction.com
Customer Experience Blog for CS, CX, EX & Marketing. As stewards of customer insights, discover how to influence company-wide alignment to evolving customer expectations. We empower organizations to sustain profitable business growth by centering on customers.
Facebook Followers 441Twitter Followers 7.4K Frequency 1 post / quarter
53. SurveyMonkey RSS Feed
RSS Feed surveymonkey.com/feed Follow RSS Blog surveymonkey.com
Get tips on how to create better surveys, hear the latest product news, or check out our signature research. Survey Monkey is brought to you by momentive.ai. Shape what's next with AI-driven insights and experience management solutions built for the pace of modern business.
Frequency 1 post / week
54. 1to1 Media RSS Feed
RSS Feed 1to1media.com/feed Follow RSS Blog 1to1media.com
1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.
Facebook Followers 1.3KTwitter Followers 6.6K Frequency 1 post / month
55. Beyond Philosophy Blog RSS Feed
RSS Feed beyondphilosophy.com/feed Follow RSS Blog beyondphilosophy.com
Colin Shaw founded Beyond Philosophy, LLC, in 2002 as a consultancy and training company. As pioneers in the customer experience movement, Beyond Philosophy focuses on helping organizations improve their experiences to foster customer-driven growth by identifying hidden, unmet needs.
Facebook Followers 340Twitter Followers 13.9K Frequency 1 post / week
56. Tomasz Tunguz RSS Feed
RSS Feed tomtunguz.com/index.xml Follow RSS Blog tomtunguz.com
Tomasz Tunguz is a venture capitalist at Redpoint since 2008. He was a PM on the Ads team at Google and worked at Appian before. He loves to learn about how businesses are created and aim to share those learnings here.
Twitter Followers 91.6K Frequency 2 posts / week
57. Blake Michelle Morgan RSS Feed
RSS Feed blakemichellemorgan.com/feed Follow RSS Blog blakemichellemorgan.com
Blake Morgan was called 'The Queen of CX' by Meta. She is a keynote speaker and customer experience futurist and author of two books on customer experience. Find articles on customer experience, customer engagement, digital transformation, customer-centric leadership, marketing and more.
Facebook Followers 4.6KTwitter Followers 13.9KInstagram Followers 3.8K Frequency 1 post / week
58. Experience Investigators RSS Feed
RSS Feed experienceinvestigators.com/.. Follow RSS Blog experienceinvestigators.com
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.
Facebook Followers 699Twitter Followers 13.3KInstagram Followers 547 Frequency 4 posts / month
59. Ron Kaufman | Youtube RSS Feed
RSS Feed youtube.com/feeds/videos... Follow RSS Blog youtube.com
Ron Kaufman is the world's premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service.
Facebook Followers 7K Frequency 7 posts / week
60. Shep Hyken RSS Feed
RSS Feed hyken.com/blog/feed Follow RSS Blog hyken.com/blog
Shep's blog is the ultimate CX resource for leaders striving to keep up with the latest news in CX and customer service research. His podcast, Amazing Business Radio, features interviews with leading business professionals and other customer experience experts.
Facebook Followers 7.3KTwitter Followers 109.4K Since Feb 2006
61. CX Journey RSS Feed
RSS Feed feeds.feedburner.com/CXJourney Follow RSS Blog cx-journey.com
A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Facebook Followers 227Twitter Followers 13.7K
62. Win the Customer RSS Feed
RSS Feed winthecustomer.com/blog/feed Follow RSS Blog winthecustomer.com
Winning Customers with technology by transforming the service experience. An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.
Twitter Followers 22.4K Since Sep 2009
63. Zendesk » Service RSS Feed
RSS Feed Follow RSS Blog zendesk.com
When you focus on customer service and the customer experience, you can boost the health of your business. Read customer service articles here. Zendesk is a service-first CRM company that builds software designed to improve customer relationships.
Facebook Followers 157.6KTwitter Followers 106.8KInstagram Followers 45.6K
64. Customer Bliss RSS Feed
RSS Feed customerbliss.com/feed Follow RSS Blog customerbliss.com
Jeanne Bliss helps companies and people become the best version of themselves. She guides them to define, build and live the behaviors and actions that will fuse customers to them, and ultimately create deep and memorable relationships. Chief customer, experience, and marketing officers benefit from Jeanne Bliss' expert articles, featuring industry leaders, trends, and frameworks.
Twitter Followers 24.3K
65. Conversocial blog RSS Feed
RSS Feed conversocial.com/blog/rss.xm.. Follow RSS Blog conversocial.com
Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.
Facebook Followers 6.3KTwitter Followers 18.5KInstagram Followers 707
66. ModSquad | Customer Support Blog RSS Feed
RSS Feed modsquad.com/feed Follow RSS Blog modsquad.com
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally. Lots of good stuff you can casually work into conversations at your next networking event.
Facebook Followers 4.1KTwitter Followers 3.2KInstagram Followers 2.8K
67. Customers That Stick - Adam Toporek RSS Feed
RSS Feed feeds.feedblitz.com/adamtoporek Follow RSS Blog customersthatstick.com
CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Facebook Followers 1.7KTwitter Followers 15.1K
68. RingCentral Blog RSS Feed
RSS Feed ringcentral.com/blog/feed Follow RSS Blog ringcentral.com
RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
Facebook Followers 55.5KTwitter Followers 65.3K Frequency 30 posts / year
69. Acquire RSS Feed
RSS Feed acquire.io/blog/feed Follow RSS Blog acquire.io/blog
Acquire is the first to bring a multi-channel customer communication platform for businesses - empowering companies to deliver better experiences between customers and their sales and support team.
Facebook Followers 580Twitter Followers 1.7K
70. Kapture CRM Blog RSS Feed
RSS Feed kapturecrm.com/blog/feed Follow RSS Blog kapturecrm.com
Covers the latest tips and tactics in sales management, sales technology, customer service software and mobile CRM application. Be first to learn about latest Kapture Mobile CRM features, News. Also includes latest business CRM trends and automation benefits by big businesses.
Twitter Followers 113
71. CustomersFirst Academy RSS Feed
RSS Feed customersfirstacademy.com/feed Follow RSS Blog customersfirstacademy.com
Ready to brush up on your skills or learn new ones? CustomersFirst Academy Blog has everything from Communication Skills, Customer Service Tips, Career Resources, to Leadership and Teamwork. CustomersFirst Academy is a global provider of online customer service training and certifications.
Facebook Followers 51 Frequency 19 posts / year
72. The Taylor Reach Group Inc. RSS Feed
RSS Feed apexcx.com Follow RSS Blog thetaylorreachgroup.com
New, views and shareable items on customer experience, call centers, contact centers and customer service
Facebook Followers 29Twitter Followers 1K Frequency 1 post / year
73. Myra Golden - Customer Service Training & eLearning RSS Feed
RSS Feed myragolden.com/feed Follow RSS Blog myragolden.com
Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Twitter Followers 9.9K
74. Chip Bell Blog RSS Feed
RSS Feed chipbell.com/blog/feed Follow RSS Blog chipbell.com
Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Facebook Followers 768Twitter Followers 20.5K
75. Uplifting Service | Customer Service Experience Blog RSS Feed
RSS Feed upliftingservice.com/feed Follow RSS Blog upliftingservice.com
Uplifting Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Facebook Followers 7.3KTwitter Followers 3.7K
76. Customer Service Blog - Shaun Belding RSS Feed
RSS Feed shaunbelding.com/customer-se.. Follow RSS Blog beldingtraining.com
A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.
Facebook Followers 480Twitter Followers 5.8K
77. Dealing With Humans RSS Feed
RSS Feed dealingwithhumans.com/feed Follow RSS Blog dealingwithhumans.com
Hi! I'm Don, and thanks for stopping by. I am 55 and live. I manage daily operations at a Wild West Cave and Theme Park in the Colorado Rockies. My hospitality career began in 1980 in a pizza parlor. I was the guy who cooked and gave you your pizza. It was then that my customer service education began.
Frequency 1 post / year
78. Teresa Allen | Customer Service Speaker Blog RSS Feed
RSS Feed allenspeaks.com/get-common-s.. Follow RSS Blog allenspeaks.com
Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs.
Facebook Followers 267Twitter Followers 2.7K Frequency 1 post / year
79. The PhaseWare Files RSS Feed
RSS Feed phaseware.com/phaseware-file.. Follow RSS Blog phaseware.com
Articles about Customer Support Software and how companies can benefit from an excellent software package.
Facebook Followers 101Twitter Followers 762
80. Dennis Snow Blog RSS Feed
RSS Feed feeds.feedburner.com/DennisS.. Follow RSS Blog snowassociates.com
My company, Snow & Associates, Inc., is dedicated to helping organizations create 'walk-through-fire' customer loyalty. Using what I learned during a 20-year career with Walt Disney World, including leading a division of the world-famous Disney Institute, I've assisted organizations around the world improve their customer service.
Facebook Followers 651Twitter Followers 1.7K
81. Customer Service Training Blog RSS Feed
RSS Feed customer-service-training-he.. Follow RSS Blog customer-service-training-helper.com
The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.
82. Astute | Astute Customer Engagement Blog RSS Feed
RSS Feed astutesolutions.com/feed Follow RSS Blog emplifi.io
We create intelligent software solutions to help the world's best brands enhance engagement with their customer communities by contextually blending human and artificial intelligence.
Facebook Followers 1.5KTwitter Followers 2.2K Since May 2013
83. Transcosmos Blog RSS Feed
RSS Feed transcosmos.co.uk/feed/?x=1 Follow RSS Blog transcosmos.co.uk
Founded in 1966, Transcosmos is an expert in the delivery of high quality, personalised IT and Customer Support Solutions to blue chip companies around the world.
Facebook Followers 1.3K
84. Navedas RSS Feed
RSS Feed navedas.com/feed Follow RSS Blog navedas.com
We are AI experts revolutionizing customer experience and transforming your back-office. Launching organizations into the future, we are Navedas, get on board! We deliver Human Assisted AI Services for Back-Office and Customer Support.
Facebook Followers 183Twitter Followers 394Instagram Followers 1.9K
85. Kayako Blog | Customer Service and Startup Life RSS Feed
RSS Feed kayako.com/blog/feed Follow RSS Blog kayako.com/blog
Learn about better customer service, startup life and more on the Kayako blog. Help Desk Software and Customer Service Software that helps you be more productive and build customer loyalty. Join over 131,000 customer support heroes and start your free trial today!
Facebook Followers 10.6KTwitter Followers 10K Since May 2015
86. The Center For Client Retention RSS Feed
RSS Feed tcfcr.com/feed Follow RSS Blog tcfcr.com/blog
The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Facebook Followers 141Twitter Followers 2.8KInstagram Followers 65
87. Verint ForeSee RSS Feed
RSS Feed Follow RSS Blog verint.com
Measure and improve the customer experience at every step of the journey. Empower fast, smart action and move the needle on CSAT and NPS with Verint Experience Management.
88. Steven Van Belleghem Blog RSS Feed
RSS Feed stevenvanbelleghem.com/feed Follow RSS Blog stevenvanbelleghem.com
Steven Van Belleghem is a global thought leader in the field of Customer Experience. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common sense, new technologies, an empathic human touch, playing the long-term game, and taking your social responsibility to win the hearts and business of customers over and over again.
Twitter Followers 39.4K Frequency 7 posts / year
89. MyCustomer RSS Feed
RSS Feed mycustomer.com/home/feed Follow RSS Blog mycustomer.com
MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.
Facebook Followers 2.1KTwitter Followers 13.4K Frequency 29 posts / year
90. Customer Experience Consultancy Blog RSS Feed
RSS Feed ijgolding.com/feed Follow RSS Blog ijgolding.com
Keep up to date with Ian Golding's latest news, articles, and leadership thoughts as a customer experience consultant. Founded in 2012, Customer Experience Consultancy has worked with, guided, mentored, and inspired, organizations and customer experience practitioners in over 35 countries worldwide.
Facebook Followers 271Twitter Followers 6.7K
91. ClientSuccess RSS Feed
RSS Feed clientsuccess.com/feed Follow RSS Blog clientsuccess.com
ClientSuccess is a customer success software platform that helps executives and their customer success teams retain and grow their existing customer base. Follow our blog that covers customers' success best practices, strategies, and trends.
Facebook Followers 463Twitter Followers 2.2K Since Aug 2014
92. Smith Co Blog RSS Feed
RSS Feed smithcoconsultancy.com/feed Follow RSS Blog thisiscaffeine.com
Smith co helps you to create a customer experience that is consistent, and differentiated builds loyalty, and turns customers into advocates. We help you to define your purpose, translate it into a business strategy, make it meaningful for your customers and employees, and deliver measurable returns.
Twitter Followers 2.4K
